Letter to the Controller General of Communication Accounts (CGCA) on Problems Faced by Family Pensioners under SAMPANN and issue of e-PPOs

AI BSNL PWA has submitted a detailed representation to the Controller General of Communication Accounts (CGCA), highlighting the urgent need to issue e-PPOs and the difficulties being faced by family pensioners under the SAMPANN system.

Despite submitting their Digital Life Certificates (DLCs) on time, many family pensioners are experiencing undue delays in pension restoration, prolonged gaps between DLC updation and payment resumption, and non-credit of arrears for the intervening period.

The Association has requested the CGCA to examine these issues urgently, issue uniform guidelines to all CCA offices across India, and streamline SAMPANN operations to ensure that family pensions are restored automatically and without hardship to the beneficiaries.